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Roku owners endure a new indignity: Struggling with stuck-on motion smoothing, no relief.

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Roku TV owners have been facing a series of frustrating issues lately, including a problematic terms of service update and upcoming ads on the home screen. However, the latest problem has left some TCL HDTV owners baffled – experiencing motion smoothing, also known as “Action Smoothing”, without having turned it on after updating to Roku OS 13. This unexpected feature is causing discomfort for users, as there is no option to disable it in the TV settings or while watching content.

Motion smoothing, also known as video interpolation, uses hardware and algorithms to artificially increase the frame rate of a video signal. While it can make fast-moving video appear fluid, it can also create an overly realistic look, resembling a soap opera or a behind-the-scenes video. This issue has been so prevalent that even actor Tom Cruise made a public service announcement about it in 2018, highlighting the negative impact of motion smoothing on viewing experience.

For affected Roku TV owners, regaining control over motion smoothing typically involves checking the “Expert Settings” or enabling “Movie” mode from the quick settings. As users continue to encounter this problem, Roku has been contacted for comment to address the issue and provide a solution for those who are finding themselves stuck with unwanted motion smoothing on their TVs.

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