HomeBusinessDisney to Abandon Slack Following July Data Breach

Disney to Abandon Slack Following July Data Breach

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The Mickey Mouse and Minnie Mouse float was featured in the daily Festival of Fantasy Parade at Magic Kingdom Park at Walt Disney World on May 31, 2024, in Orlando, Florida. The image was captured by Gary Hershorn for Corbis News and distributed by Getty Images.

The Walt Disney Company has announced it will cease using Slack for internal communications following a cyberattack that resulted in the leakage of over a terabyte of company data. Despite already initiating the transition to new internal “streamlined enterprise-wide collaboration tools,” Disney officially informed employees and cast members on Thursday that the majority of its business units would discontinue Slack usage by the end of the next fiscal quarter. This information came from a memo by Disney Chief Financial Officer Hugh Johnston, obtained by CNBC.

In an update shared with investors in August, Disney disclosed that the summer data breach included financial information, computer codes, and specifics about unreleased projects. However, they assured that the incident would not materially affect the company’s operations or financial performance.

Representatives from both Disney and Salesforce, the owner of Slack, did not immediately respond to CNBC’s requests for comment.

Marc Benioff, CEO of Salesforce, stated during an interview with Bloomberg at the annual Dreamforce conference that Salesforce’s security remains robust. He emphasized the importance of companies implementing proper measures to prevent phishing attacks and secure employees against social engineering tactics, suggesting that while Salesforce can reinforce security, customers also need to ensure they take necessary precautions.

Benioff also highlighted that Disney continues to utilize various Salesforce products in other areas of its operations, including the Disney store, Disney guides, sales and service operations, and call centers.

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