The news article is about a new podcast called Leader to Leader, created by Healthcare IT Leaders. The podcast features interviews with influential individuals in the healthcare industry. In the first episode, the host, Ben Hilmes, speaks with Doug Hires, the former Chief Operating Officer of OptumInsight. Hires discusses topics such as revenue cycle management, outsourcing, and utilizing emerging technologies to improve efficiency.
The podcast highlights the importance of incorporating revenue cycle management throughout the entire healthcare delivery process. Hires emphasizes the need for healthcare organizations to think holistically in order to effectively manage revenue. Additionally, he suggests that outsourcing can be a solution to workforce challenges and cost reductions. The conversation also addresses the issue of claims denials and the role of optimizing workflows and using automation to improve revenue cycle efficiency.
Furthermore, the podcast delves into the leadership philosophies and backgrounds of the guests. Hires shares his perspective on the crucial traits of self-awareness and emotional intelligence for emerging leaders. According to Hires, effective leadership is based on communication, listening, and taking action based on what is learned. The podcast is available for listening on various platforms such as Spotify, Amazon, Google, and Apple, allowing access to new episodes of Leader to Leader.